Effective Date: [1st June 2025]
Welcome to NovaWears.pk. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
By using NovaWears.pk, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address.
- Payment Information: Securely processed by third-party payment gateways (we do not store card details).
- Order History: Products purchased, order dates, and status.
- Website Usage Data: Pages visited, time spent on site, and browser/device information (via cookies or analytics tools).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders and deliver products.
- To respond to customer service requests.
- To send order confirmations, updates, and promotional offers.
- To improve our website, services, and customer experience.
- To comply with legal requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share your information with:
- Trusted service providers (such as delivery companies and payment processors) to fulfill your orders.
- Marketing platforms like Facebook or Google Ads for retargeting, if you consent.
- Authorities or regulators, only if required by law.
4. Data Security
We take reasonable steps to protect your information using industry-standard encryption, secure servers, and limited access to personal data. However, no method of transmission over the internet is 100% secure.
5. Cookies
We use cookies to personalize your experience, analyze traffic, and display relevant ads. You can manage or disable cookies in your browser settings. See our Cookie Policy for more details.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of promotional emails at any time.
To make such a request, email us at info@novawears.pk.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with the effective date. We encourage you to review this page regularly.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:
📧 Email: info@novawears.pk
📞 Phone: 0309 8804465
📍 Location: Lahore, Pakistan